Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the inspiration and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Broad Scope & Purpose: The Clinical Solutions Consultant responsibilities combine technology with practical intelligence targeting medication errors, clinician productivity, predictability of medication and supply availability, and organizational financial performance. At almost every point in the med use or supply chain management process, safety, efficiency, and costs can be impacted with BD’s Pyxis®, Alaris® and HealthSight® solutions.

This incumbent will partner with Sales, Implementation, and other professionals to implement the clinical sales and solution strategy at the facility level and support our customers’ clinical needs through the entire sales life cycle.

Michigan, Indiana, Ohio, Pennsylvania

What is expected of you for success in your role:

• Embodies characteristics in line with the BD WAY that includes values, mindset, and leadership commitments as we work together to fulfill our purpose of advancing the world of health™

• Excels in a fast-paced healthcare sales-support role

• Demonstrates comprehensive knowledge of the healthcare industry, including both hospital based as well as care continuum medication management and supply chain processes.  Has a thorough knowledge of nursing, pharmacy, and materials management practice/workflows, and BD’s medication management dispensing, infusion, and supply solutions. 

• Expertly performs complex customer current state assessment and creates a compelling future state case to meet customer’s strategic objectives/vision. Ensures customer strategic goals and implementation of solutions are aligned across the business.

• Effectively communicates and collaborates with partners (internal and external) to drive alignment on recommendations and proposed solutions. Engages appropriate implementation resources to support successful implementation based on customer stated goals and objectives. Remains point of contact through the completion of the engagement.

• Possesses dynamic presentation skills and excellent business writing skills.

• Demonstrates customer centricity

• Displays critical thinking, having a global and company mindset, focusing on results, skill growth, and continuous improvement

• Strategically works with sales and customer service organization to prioritize activities.

• Collaborates with implementation and support service resources to ensure customer is optimizing/applying solutions to achieve strategic goals and objectives identified at beginning of project, if applicable.

• Handles multiple projects simultaneously, prioritizes tasks based on organizational need and judgment, and is productive working independently in remote office situations.

• Exhibits a bias toward action, is self-motivated, and a self-starter.

• Mentors internal staff regarding best demonstrated practices.

Accountabilities:

• Provides sales consultation and workflow analysis of existing processes within the medication management and supply chain systems. Identifies current areas of inefficiencies, patient/provider safety concerns, revenue augmentation, cost reduction, regulatory non-compliance, and drug diversion opportunities. Performs workflow redesign with practice change recommendations and accompanying BD solutions to facilitate achievement of industry standard processes and customer strategic goals.

• Provides clinical consulting support primarily for sales to develop customer specific strategic BD solution roadmaps. Remains engaged through customer lifecycle as strategic point of contact.

• Collaborates and builds collaborative partnerships with all members of the Sales team, Marketing, Product Research and Development teams, Interface Teams, Implementation & Support teams, Customer Advocacy, and Training.

• Stays active and engaged with important healthcare related organizations to stay abreast of healthcare trends and changes in Pharmacy/Nursing practice that impact our business or customers.  Acts as an inspiring leader to readily share healthcare knowledge with internal and external customers.

• Functions as the voice of the Customer.

• Applies up-to-date knowledge of the healthcare industry to provide clinical input for new product development and software enhancements.

Experience and Education:

Qualifications

• Bachelor's degree required; advanced degree preferred

• 5+years of experience in an acute care hospital environment

• Hospital departmental management/leadership experience required

• Up to 75% travel required, including nights and some weekends

• National/Strategic IDN experience strongly preferred

• National IMME IDN collaboration strongly preferred

• Geographic proximity to Strategic IDN customer alignment strongly preferred

• Must possess and maintain a valid state-issued driver's license with 3 years of consecutive driving history and meet BD's auto safety standards

• Broad MMS product knowledge is strongly preferred

Additional Qualifications

Pharmacist applicants

• Required

  • Current licensure as a Registered Pharmacist

  • Experience with pharmacy operations automation and medication automated dispensing cabinets 

• Preferred Experiences

  • Managing IV compounding room

  • Ensuring regulatory compliance 

  • Overseeing patient safety systems

  • Managing financial and formulary challenges

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

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At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information