HR Service Delivery Manager Greater Asia
Aplicar ID de la oferta R-493922 Fecha de publicación 29 agosto 2024Job Description Summary
The HRSD Manager has operational governance oversight on the day-to-day service performance and escalation handling. They will provide subject matter expertise over the various work streams. They would also work together with the vendor in parallel to stabilize operations.Key Accountabilities:
• Identify and implement improvements to operational aspects with Genpact
• Drive stakeholder engagement through QBR meetings and ensuring a continuous improvement in services provided
• Leads projects/initiatives within the HR Operating model and drives better associate experience
• Providing Knowledge expertise within C&B and provides the vendor with support and guidance.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Why Join Us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
JOB SUMMARY
This position supports all aspects of Human Resources Operations including administration, payroll processing, benefits enrolment, employee relations, performance management, talent acquisition and training & development. The role will also provide support to the business in various projects and initiatives as needed. This position reports into the Director – Human Resources for Greater Asia.
KEY RESPONSIBILITIES
- Supports the implementation and maintenance of human resources programs/policies within the region to ensure compliance with local laws and regulations, while ensuring consistency across markets.
- Provides leadership and guidance on compensation and benefit policies, procedures and practices by conducting market analysis, monitoring changes in legislation and recommending appropriate action plans to maintain competitive compensation and benefits packages.
- Responsible for providing HR services to employees through efficient operations such as HRIS systems, administrative functions and payroll processes.
- Ensures accurate and timely communication of information and documentation to relevant stakeholders.
- Partners closely with Business Leaders and other functional areas to develop solutions for complex people issues and works towards resolution.
- Collaborates with Talent Acquisition team to assist in recruitment activities and identifying potential candidates for positions across multiple countries.
- Provide advice and counsel to leaders at all levels of the organization.
- Manages HR service delivery and operational tasks which include but not limited to:
- Employee Relations Management (ERM)
- Payroll Processing
- Benefits Administration
- Performance Management
- Training and Development
- Other HR Programmes
MINIMUM REQUIREMENTS
- Bachelor’s Degree in Human Resources or related field
- Minimum 7 years of experience in Human Resources preferably in multinational companies, ideally within the healthcare industry.
- Proven ability to lead and influence others; able to build strong relationships across different cultures and geographies.
- Excellent written and verbal skills in English and Mandarin Chinese languages.
- Ability to communicate effectively with different audiences and stakeholders.
- Experience working in diverse environments where cultural sensitivity is critical.
- Strong interpersonal skills, excellent listening abilities and problem-solving capabilities.
- Highly self-motivated, organized and detail oriented.
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: https://bd.com/careers
Primary Work Location
MYS Kuala Lumpur - Jalan KerinchiAdditional Locations
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"Purpose driven company where associates work every day to make healthcare better. A lot of great initiatives going on to make BD the best MedTech company in the world."
Anonymous, Franklin Lakes, NJ