Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Reporting to the Associate Director, Sales Effectiveness, the Commercial Excellence Training Manager will be responsible for maximizing the sales organization’s effectiveness through best-in-class processes, tools and ways of working, ultimately translating to strengthened commercial excellence, exceptional financial performance, engagement, and satisfaction. The Commercial Excellence Manager will also work very closely with the Canadian Sales organization to advance the BD Way of Selling and BD’s Win Room process to increase sales productivity and profitable revenue.

Duties & Responsibilities:

• Participate in the development and deployment of the Sales Training Program for new
• hires and Ever-Boarding Program for existing sales representatives through content
• revision specific to sales skills.
• Coordinate and facilitate comprehensive training programs for new and existing sales representatives, including workshops, onboarding sessions, and field-based training that involves sales approaches and CRM usage to support sales performance and growth.
• Support the development of educational material (e.g. videos in collaboration with sales enablement).
• Add and manage content in BD’s sales learning management system (ShowPad).
• Provide expert knowledge of customers’ buying process, needs, and challenges when working with sales representatives and sales leaders.
• Partner with Canadian platform leaders and regional experts to provide voice of customer in the design of sales process.
• Work cross-functionally with marketing, legal, regulatory, sales and other subject matter experts to design and develop innovative and effective training programs.
• Develop post-training survey metrics and analysis to assess the effectiveness of training programs for sales representatives.
• Conduct regular field visits with sales representatives to ensure accuracy of customer buying process and assess relevance of training efforts.
• Partner with third party organizations to deliver Sales Force effectiveness and Sales Management Excellence Courses such as coaching, leadership, onboarding, and recruiting.

Education and Experience

• Bachelor’s degree in commerce, Science, Marketing, or relevant field.
• Must possess a minimum of 5 years’ experience in a sales role within the healthcare space. Marketing experience in addition to sales an asset.
• Strong proficiency with MS office tools (Word, Excel, PowerPoint, Outlook, etc.).
• Strong proficiency with Salesforce.
• Experience leading teams, with or without authority
• Bilingual French an asset.
• Must possess and maintain a valid driver's license and a past clean driving record for a minimum of 3 years, as well as meet BD's auto safety standards.
• Ability to travel approximately 45% in Canada and US, including overnight travel, some nights and weekends, and flexibility with working hours. May need to adjust travel % based on business needs. Should reside near/close an international airport in Canada.

Knowledge and Skills

• Demonstrated ability and desire to teach.
• Self-confidence, adaptability, and effectiveness in collaborating and coaching with a wide variety of different styles.
• Strong analytical skills, ability to identify, define, and solve problems rapidly, and ability to think and plan strategically.
• Willingness and ability to build and maintain relationships across functions and globally.
• Ability to utilize project management skills to manage projects to meet deliverables and deadlines.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Demonstrated track record of high achievement Ability to take initiative, persevere when confronted with obstacles, and demonstrated passion for development and delivering positive outcomes.
• Above average presentation skills in a variety of presentation settings: one-on-one, small, and large groups, with peers, and with senior leadership both in-person and in a virtual setting.
• Strong business acumen and analytical skills with a proven understanding of how strategies and tactics work in the marketplace.
• Strong knowledge of sales best practices.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. 

To learn more about BD visit https://bd.com/careers

Great Place to Work® has certified our workplace culture based on your feedback in the Trust Index® survey, and we've just published the news about us on their social media channels. You can check these out here. And if you think your friends and networks would be interested in knowing more about your workplace, sharing these posts is a great way to give them some insight!  

Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577.

Required Skills

Optional Skills

.

Primary Work Location

Additional Locations

Work Shift